Don't hesitate to write us at firstname.lastname@example.org with any questions or comments you may have!
Look in the checkout for shipping times and prices to where you live!
We currently ship to just about every country in the world except for Germany. We appreciate all of our German customers, but unfortunately your customs stand out among all other countries as being completely intransigent and refusing to let us send our products to many of you. For this reason, we are discontinuing sales to Germany until further notice.
If you are in Germany, we recommend that you buy from our partner.
If you are a German customer who's already placed an order, it has been shipped to you. Please contact us at email@example.com if you have any questions.
You can see expected shipping times in the checkout when you place your order. Current US orders are shipped from Chicago in 3-7 days. For most of the world the deliver time is about two weeks, and may vary.
If you want to become a distributor or otherwise buy a larger quantity, just send us an email at firstname.lastname@example.org to get the process started!
As we suffered an inventory shortage we received a lot of preorders for the VRNRGY Power Pack. We know a lot of you have been waiting for a long time and we appreciate your patience! These orders have now been shipped. Please get in touch if you have not received your tracking number yet.
New orders will be shipped out shortly after they're placed, and you will receive an email with tracking information at that time. The shipping time may vary, and is also subject to your choice of shipping option.
Although the Power Pack was not designed for the Vive Deluxe Audio Strap modification, AKA Frankenquest, many of our customers have tried it and reviewed it favorably.
Sales from VRNRGY do not include any sales tax, such as VAT, or other duties unless otherwise specified. As with much other direct import buying, you are responsible for paying import taxes or duties if your government requires it. This may happen in some European countries.